- Survey mailed to 3,600 randomly selected residents
- Last survey conducted in 2012
- Survey results in late spring 2015
Arlington is conducting its fourth Countywide, statistically valid survey of residents. Watch your mailboxes – you could be one of those randomly chosen to give your opinion of County services.
The survey is designed to measure residents’ satisfaction with major County services and to gather input about issues facing the community. This survey will also show any shifts from the last survey, conducted in 2012.
The statistically valid survey is conducted by ETC Institute, a professional market research firm. The 2015 survey will be mailed to approximately 3,600 randomly selected Arlington households in all parts of the County. Survey questions cover a wide range of topics, including public safety, parks and recreation, public works, transportation, and human services.
“This survey will help us find out how we’re doing across many different service areas – and also pinpoint where we need to improve,” said County Manager Barbara Donnellan. “The results will provide information to guide future decision-making, long-range priorities, and strategic planning.”
Please complete the survey
If you receive a 2015 survey in the mail, complete and return it promptly. ETC staff also will make follow-up calls to ensure a statistically valid sample size.
Survey results will be available on the County’s website in the late spring 2015.
About ETC Institute
The ETC Institute has nearly 30 years of expertise in conducting surveys for local governments, including its proprietary DirectionsFinder®, a national benchmarking survey initiative. DirectionFinder® allows Arlington to compare its survey results to those of similar communities across the United States.